Design and launch your own chatbots easily and quickly without the need for technical knowledge. Automate tasks, provide customer support 24/7 and improve the user experience.
*Let's take a 20 minutes personalized platform walkthrough
Our platform is a centralized workspace that allows for multiple agents to connect simultaneously to a single WhatsApp line. It’s easy to use and scales with your business.
Your entire team working in a single platform
Create a WhatsApp message button so that your customers can contact you with a single click!
Create departments to attend to specific demands (sales, customer support, etc)
Assign your team members to one or more departments based on their expertise
Our bot will transfer that chat to the team selected by your customer, so they talk to the agent best suited to help.
Discover what your clients think about your service and how does every member of your team work
Our platform gives you the tools to organize your team and maximize your potential
Our multi-agent interface allows you to give personalized, enriched support for your customers and reduce their waiting time. Scale it to your needs.
Your agents can chat with each other to jointly solve your clients' problems.
Respond quickly and consistently to frequently asked questions by creating predetermined answers.
To handle chat requests and inquiries more efficiently assign your team members to different departments based on their expertise, like sales or customer support.
Chats can be transferred from agent to agent or to a different department.
Your customers expect excellent service in every communication they have with your company. Our platform takes you to that goal.
Set automatic messages to specific situations, like welcome, good bye or when there are no available agents.
Send notifications and alerts to your customers
Our chatbot will automatically attend incoming chats and assign them to the department selected by the customer, so they always talk to the right agent.
Our platform provides you with valuable information to understand how your organization is performing and how to improve.
Our chatbot will allow your customers to rate your customer service and give you important feedback so that you can make performance improvements.
Monitor your team’s performance. Review each agent’s response time, resolution time, amount of tickets (o queries?) solved , etc. Make data driven decisions.
Control the response time of your agents and the quality of service provided to your customers by auditing in real time.
